Contact Us
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Head Office
Address: 3A, Auckland Place, 2nd Floor, Kolkata – 700017
Phone: (033) 40161620
Fax: (033) 2283-6158
Email: care@transcansec.com
Support Desk
Click Here (opens in a new tab)Names and contact details of all Key Managerial Personnel
| Sr. No. | Name of the Individual | Designation | Mobile Number | Email Id |
|---|---|---|---|---|
| 1 | Sandeep Jain | Managing Director | 9830093128 | sandeep@transcansec.com |
| 2 | Suresh Kumar Saraogi | Designated Director | 9831010724 | transdp@rediffmail.com |
| 3 | Arihant Patni | Director | 9007861707 | arihantpatni1@gmail.com |
| 4 | Joydeep Bhattacharya | Compliance Officer | 8910768318 | joydeep@transcansec.com |
Escalation Matrix: Trading Division
| Contact Person | Designation | Address | Contact Number / Email | Working Hour |
|---|---|---|---|---|
| Sandeep Jain | CEO | 3A Auckland Place, 2nd Floor, Kolkata - 700017 |
033-40161642 / sandeep@transcansec.com | Monday - Friday 10:00 AM to 06:00 PM |
| Joydeep Bhattacharya | Compliance Officer | 3A Auckland Place, 2nd Floor, Kolkata - 700017 |
033-40161629 / joydeep@transcansec.com | Monday - Friday 10:00 AM to 06:00 PM |
| Rajesh Kasliwal | Head of Customer Care | 3A Auckland Place, 2nd Floor, Kolkata - 700017 |
033-40161631 / rajesh@transcansec.com | Monday - Friday 10:00 AM to 06:00 PM |
| Bishnupriya Ram Banerjee | Customer Care | 3A Auckland Place, 2nd Floor, Kolkata - 700017 |
033-40161620 / bishnupriya@transcansec.com | Monday - Friday 10:00 AM to 06:00 PM |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Exchange at https://www.mcxindia.com/Investor-Services.
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Escalation Matrix: DP Division
| Details of | Contact Person | Address | Contact No | Email Id | Working Hour |
|---|---|---|---|---|---|
| CEO & Compliance Officer | SANDEEP JAIN | 3A, AUCKLAND PLACE, 2ND FLOOR, KOLKATA – 700 017 |
033-40161642 | sandeep@transcansec.com | Monday - Friday 10:00 AM to 06:00 PM |
| Customer Care | NILANJAN CHATTERJEE | 3A, AUCKLAND PLACE, 2ND FLOOR, KOLKATA – 700 017 |
033-40161638 | transdp@hotmail.com | Monday - Friday 10:00 AM to 06:00 PM |
| Head of Customer Care | PARTHA PRATIM DAS | 3A, AUCKLAND PLACE, 2ND FLOOR, KOLKATA – 700 017 |
033-40161637 | transdp@hotmail.com | Monday - Friday 10:00 AM to 06:00 PM |
| Compliance Executive | BHAWNA AGARWAL | 3A, AUCKLAND PLACE, 2ND FLOOR, KOLKATA – 700 017 |
033-40161648 | bhawna@transcansec.com | Monday - Friday 10:00 AM to 06:00 PM |
In absence of response / complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Depositories at
NSDL: https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
Please contact the Customer Care for all your needs / queries. Customer care can be reached at 033-40161620 or on email id : ratri@transcansec.com
For complaint and grievances, visit the dedicated page at https://www.transcansec.com/grievance.php